Virtual office is a facility that enables the users to enjoy all the benefits and utilities of a full-fledged office, without actually having to maintain one. Virtual office benefits the users in three aspects: Enjoy all the utilities of an office, maintain the desired degree of professionalism and reduce costs to the barest minimum. The virtual office concept is a relatively new phenomenon and has only now started to gather speed as more and more business people are starting to use it. In a virtual office, the users get to use the services of a receptionist services; an office address; telephone services; office amenities like fax, internet etc; work space and meeting  space whenever in need, services of a virtual assistant and even benefits of office addresses and space utility in multiple cities/locations.

All of these services are offered to the users on a need basis and for specified fees for each service. In reality, virtual office users do not need to establish and maintain a fully fledged office; all the services are made available to them whenever they need it. So, the business user can communicate the address, telephone and contact details of the virtual office to all off his contacts and he will be able to receive mails, documents, phone calls, faxes, couriers, etc. at the virtual office location. These messages and delivered items can also be forwarded to the users’ residence or alternate address for a fee. The users also have the benefit of actually using the office premises for work or conference purposes and only pay for the time that they actually used it for.

All of these facilities and utilities enable the users to maintain a level of professionalism with their customers and clients, at the same time minimize the costs and expenditure to the barest minimum. They do not have the normal overheads associated with an office. Costs and expenditure like rent, employee salaries employee benefits, equipment costs, stationery charges, etc. are completely eliminated. It is possible for the present day business person to optimize the profits and strip down the expenses to the barest minimum and yet maintain all essential utilities that a business unit needs. Many professionals like consultants, attorneys, stockbrokers, etc. use the virtual office facilities extensively and even corporate entities have started using them at locations where they do not have established offices.